New - A brand new item that has never been used on the slopes. Manufacturers packaging may be damaged or not included. New items may have been used as display units or are past seasons closeout items. They may have slight cosmetic damage including minor scratches, scuffs, or dust from being stored in a warehouse setting.
Used - All used products have been used in a rental or demo fleet. Please use the rating scale and example images below for a reference of what condition our used skis and snowboards will be in. Used items such as boots, snowboard bindings, poles, or helmets do not have individual condition ratings as they will all show different levels of cosmetic wear and tear. All used items that do not have individual ratings will have signs of use such as scratches, scuffs, scrapes, and wear from normal use. This will not effect the performance of the product. All used items without an individual condition rating will be fully functional unless otherwise specified.
Condition Ratings
AA - “AA” rated gear will show little to no cosmetic wear. This is the closest you can get to new without actually being new.
- Little to no cosmetic blemishes approximately ½ inch in size or less, cosmetic wear will not impact performance.
- Has seen little to no use
- Very light scratches, scuffs, or chips on the top sheet
- Very light scratches or grooves on the base or edges
- Very light scratches or scuffs on bindings if applicable
- Rental identifiers such as bar codes, rental crayon, or stickers
A - “A” rated gear will show minor cosmetic wear. This gear has had limited use on the slopes.
- Multiple cosmetic blemishes 2 inches in size or less, cosmetic wear will not impact performance.
- Light scratches, scuffs, or chips on the top sheet
- Light scratches or grooves on the base or edges
- Light scratches, scuffs, or plastic chips on the binding housing or binding brakes
- Rental identifiers such as bar codes, rental crayon, or stickers
B – “B” rated gear will show moderate cosmetic wear. This gear has had moderate use on the slopes over multiple seasons.
- Multiple cosmetic blemishes 3 inches in size or less, cosmetic wear will not impact performance.
- Moderate scratches, scuffs, or chips on the top sheet
- Moderate scratches, grooves, or dings on the base or edges
- Moderate scratches, scuffs, and chips on binding housing, brakes, spacers or other non-essential binding parts
- Base may have p-tex patches
- Rental identifiers such as bar codes, rental crayon, or stickers
C – “C” rated gear will show substantial cosmetic wear. This gear has had heavy use one the slopes over multiple seasons. May be missing non-essential parts like tip protectors or top sheet adornments.
- Multiple substantial cosmetic blemishes 6 inches in size or less, cosmetic wear will not impact performance.
- Substantial scratches, scuffs, or chips on the top sheet
- Substantial scratches, grooves, or dings on the base or edges
- Substantial scratches, scuffs, and chips on binding housing, brakes, spacers or other non-essential binding parts
- Base may have p-tex patches
- Rental identifiers such as bar codes, rental crayon, or stickers
D– “
D” rated gear will show severe cosmetic wear and/or damage that will lessen the lifespan or usability of the item. This gear will have issues that will need some sort of attention or repair before being able to perform normally on the slopes. If you are really stretching a budget, looking for a beater set of skis or board, or want to try your hand at tuning, these are a cheap and effective way to do so. May be missing non-essential parts like tip protectors or top sheet adornments.
Items with a rating of “D” are not eligible for returns or exchanges.
- Multiple severe cosmetic blemishes of various size
- Item has damage that renders it difficult to use as is
- Will require repair or service to perform normally
- Substantial scratches, scuffs, and chips on binding housing, brakes, spacers or other non-essential binding parts
- Rental identifiers such as bar codes, rental crayon, or stickers
